Not magic. Just science.
Our approach to mental health, trauma, and addiction support roots itself in scientific and evidenced-based treatment plans, ensuring clients receive effective and proven strategies for healing and growth.
Frequently Asked Questions
How do I make an appointment at One More Light Wellness?
Click Here to request an appointment online via our Scheduling system for new and existing clients.
You may make an appointment with One More Light Wellness by calling: 614-916-9529.
You may make an appointment with One More Light Wellness by calling: 614-916-9529.
What are the normal operating hours for the practice?
Operating hours vary based on services and whether you are a new or existing client. You can refer to the Scheduling system for available appointment times. One More Light Wellness is available for phone calls Monday-Friday, 9:00-4:00.
Do you have a policy regarding No-Shows for appointments or late cancellations?
Yes. We kindly ask for 24 hours notice if you need to cancel or reschedule your appointment.
There may be a charge of $75.00 for any appointment(s) canceled with less than 24-hour notice and/or no-show/missed appointment(s).
There may be a charge of $75.00 for any appointment(s) canceled with less than 24-hour notice and/or no-show/missed appointment(s).
How early should I arrive before my appointment?
All NEW clients are to arrive 15 minutes before their scheduled appointment.
ESTABLISHED clients are to arrive 5–10 minutes before their scheduled appointment.
For established patients, in consideration of other patients who are scheduled, we reserve the right to reschedule your appointment should you not arrive on time for your scheduled appointment.
ESTABLISHED clients are to arrive 5–10 minutes before their scheduled appointment.
For established patients, in consideration of other patients who are scheduled, we reserve the right to reschedule your appointment should you not arrive on time for your scheduled appointment.
What should I bring to my first / subsequent visit(s) at One More Light Wellness?
- A picture ID is required. A valid driver’s license or other acceptable state or federal ID is acceptable.
- Your medical insurance card.
- Any co-payment is required per your insurance coverage. Co-payments are collected using a secured card (including HSA card) on file via the Client Portal.
- For self-pay, we accept Personal Checks, all major credit and debit cards, and HSA.
- Completed paperwork only if you are a new client (Enter our client portal to enter or update your information).
- List of any current medication you are taking.
What type of insurance plans does your practice accept?
One More Light Wellness accepts most private insurance. Please click here to obtain a listing of the most accepted insurances.
We recommend that patients call their insurance companies before their first visit to ensure that their visits and care will be fully covered.
We recommend that patients call their insurance companies before their first visit to ensure that their visits and care will be fully covered.
Does One More Light Wellness accept credit cards?
One More Light Wellness accepts most major credit and debit cards as well as cash and checks. We also accept Venmo, PayPal, and Zelle.
Payment is collected at the time of service for co-payments and self-pay clients.
Payment is collected at the time of service for co-payments and self-pay clients.
Will One More Light Wellness see self-pay clients?
One More Light Wellness does see self-pay clients. Certain services and treatments, such as Neurofeedback and Life Coaching, are self-pay only.
Payment is collected at the time of service for self-pay clients. One More Light Wellness accepts most major credit and debit cards as well as cash and checks. We also accept Venmo, PayPal, and Zelle.
Payment is collected at the time of service for self-pay clients. One More Light Wellness accepts most major credit and debit cards as well as cash and checks. We also accept Venmo, PayPal, and Zelle.
What can I expect during my first session?
In your first session, you will typically answer questions about your background, current concerns, and goals. This helps establish a foundation for our work together. You’ll also discuss confidentiality, the process and next steps, and any questions or concerns you may have.
Does One More Light Wellness offer Telehealth appointments?
Yes. Telehealth may be an option for some clients based on services, individualized treatment plans, location, and other circumstances. One More Light Wellness uses a HIPAA-compliant platform to conduct telehealth.
How long are the sessions, and how often will I need to attend?
Sessions typically last 50 to 60 minutes. The frequency of sessions varies based on your needs and goals, but many clients start with weekly or bi-weekly appointments. You will receive an individualized plan that meets your goals.
